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Written by a NHS patient
9th November 2023


I am very pleased with my experience and treatment I have received from PsychiatryUK. I have been with them on two separate occasions: - The previous occasion was a more difficult time for me (due to my own personal circumstances), which impacted my treatment and motivation for getting better. That being said, I still received good communication & transparency with my medication/treatment options. - The later/most recent time I have been with PsychiatryUK has been more than a great help for me. I have felt very listened to and understood. I have been properly informed about how the medication works, and how it may affect me, as well as having options on trying different medications, whilst also keeping certain factors in mind towards me as an individual; communicating from both sides any side effects or problems I have/or may experience. - I really like the weekly online forms I have had to fill out in regards to any changes/effects I am having, and being able to talk more about it, or if there is any concerns (either from me, or from my doctor/prescriber). To say I am very pleased with my treatment and care I have received would be an understatement. - Finding a suitable medication for myself that has actually worked, has made a great difference in my daily life. I feel like I am an actual person again, and has given me a lot to look forward to in life, now that my ADHD symptoms are a lot more manageable, I am able to go about my life like a 'normal', functionable human being. I'd say the only down-side has been the previous waiting periods, but that can't exactly be helped, as staff/resources are limited; but the time that I have had with PsychiatryUK, I haven't felt 'rushed' or 'brushed off' with me being a patient. The people I have spoken with have taken their time and energy with getting me the correct/efficient help. For that, I am truly appreciative.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe