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Psychiatry-UK
2023-12-05
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 5th December 2023
I was assessed by my Psychiatrist, Dr Soumaya Nasser El Din; it was a very early appointment (6am) which accommodated me going to work without being late. I was incredibly grateful for that. She was patient, understanding and kind.
I was then assigned a prescriber - Colleen Hume, an ADHD Titration Nurse. She was absolutely phenomenal! She kept me informed every step of the way with medication changes and shortages and forms I needed to complete. She patiently explained things to me when my brain refused to compute the information shared.
The service I have received has all been online via one zoom meeting for the initial assessment and then via the portal for all prescription communications. I feel that I have been well supported and all my concerns however small were taken seriously.
I am especially grateful to Colleen, she is exactly what an ADHD Titration Nurse should be. Thank you for looking after me so well.
30th December 2023
Response from Psychiatry-UK
Hello Thank you for your kind review. We are really pleased to hear that your experience has been so positive and that you have found your clinical team so supportive and easy to work with. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team