Share review of Psychiatry-UK

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a NHS patient
14th July 2023


Brilliant professional & caring service for anyone seeking a diagnosis for a neurodiverse condition as an adult, NHS or private. As someone on low income who relies on the NHS, I felt that I was treated wonderfully still and not in any way less than someone who might be a private patient instead. Where normally the waiting times for an ADHD assessment with the NHS would be around 2 years, I was seen within 5 months of being referred to Psychiatry UK. Everyone that I have spoken with associated to this service, from support staff to the doctors, has been incredibly helpful and kind and has made me feel validated. My appointment had to be rescheduled for another time on the same day but the communication around this was very considerate and clear which made this a much easier change. The assessment process itself was very easy, done over video chat and fairly quick. Even though it didn't take very long, I still felt very listened to during this assessment and had time to ask questions and elaborate on anything that I felt needed to be looked at more closely. After a little less than an hour of talking to my doctor, I was diagnosed and we already started talking about potential treatment plans. I am so very glad Psychiatry UK exists!

18th July 2023
Response from Psychiatry-UK

Thank you for your recommendation. All our teams strive to work with patients as closely as possible to ensure a smooth and positive journey through Psychiatry-UK, but it is really helpful to receive feedback directly from our patients. We hope that, once agreed, you are able to move forward with your treatment plan and we wish you the best of luck for the future.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe