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Psychiatry-UK
2023-07-14
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 14th July 2023
I was seen by Psychiatry UK for an adult ADHD diagnosis. After a first assessment I was not given my expected diagnosis and recommendation by the Doctor. I raised my concerns to their team and somebody got into contact with me within hours. I was informed Psychiatry UK cannot offer second opinions, however I was granted another follow-up appointment to go into more depth of what I was experiencing. Following that appointment, I was given my official diagnosis. I am so thankful for the care and consideration of the staff at Psychiatry UK. I was treated like a person and not a case or number. Even though they do not have enough resources, their care was amazing. Thank you!
14th July 2023
Response from Psychiatry-UK
Thank you for taking the time to post a review. It is really helpful for us to hear about patients' experiences, good or bad, so that we can pass on feedback to the appropriate teams, or make changes to our processes if needed. It is good to hear that we were able to respond to your concerns quickly after your initial consultation and offer you a follow-up appointment to allow you to explain your symptoms in greater depth. Thank you for recommending Psychiatry-UK and I will pass on your feedback to the appropriate teams.