Hello We are truly sorry to hear that your experience with us was awful. Your feedback is essential to us, and we want to delve into this further to understand the specifics of your situation. We encourage you to reach out to our dedicated patient experience team at your earliest convenience at experience@psychiatry-uk.com They are ready to listen and investigate your experience thoroughly. Your input is valuable, and we are committed to addressing any concerns you may have had. Thank you for bringing this to our attention. We appreciate your willingness to share your feedback, and we look forward to the opportunity to gain more clarity on the experience you had. Kind regards, Psychiatry-UK