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Psychiatry-UK
2023-09-24
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Written by a NHS patient
Written by a NHS patient 24th September 2023
All was great until the point that my medicine had a National shortage. Unfortunately they didn’t have enough policies on place to protect and warn us on time and they didn’t give the titration team a guidance to try and find us alternative medication. As my prescriber was more than good and always went the extra mile to answer my questions and worries even during weekend, I know that is a problem of the clinic, not taking very seriously their duty of care.
25th September 2023
Response from Psychiatry-UK
Thank you for your feedback regarding the current national shortages of ADHD medications Elvanse and Atomoxetine. Although we completely understand your frustration, this is unfortunately a situation that is completely outside our control because we do not ourselves receive any warning. Despite the inconvenience caused, we have plans in place to protect our patients and are in the process of contacting those who are affected. We are in direct contact with both wholesale suppliers and the manufacturers regarding the supply issues with these meds so that we can keep our patients updated, and would advise you to stay in regular contact with your prescriber to keep informed.