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Psychiatry-UK
2023-06-29
Person
5
5
0
Written by a private patient
Written by a private patient 29th June 2023
I was very sceptical about online psychiatrical service like the Pyschiatirc-UK initially, but their price and webpage are too persuasive, and I cannot refuse. And I find it to be very good. The website and appointment system are pretty simple to navigate and everything could be communicated between staffs, doctors and patients via a speedy notes system. Well, there is some hiccups and echoes when using the Microsoft Team for the online session, but they are very new to that, and hence, it would be fine in the future. The staff members are very friendly, and never rush you even you have very complex issues with GP. Price-wise, I think it is worthy to be one's first place for psychiatrical help, if he or she or they is/are very busy, outside London, or in a poor state of finance.
12th July 2023
Response from Psychiatry-UK
Thank you for leaving such a detailed review. We know this will be helpful for other patients, and particularly those who are unsure about using an online service for the first time. We are particularly pleased to hear that you have found our website and patient portal easy to navigate, and our communication systems straightforward and responsive. We have noted that there were one or two hiccups with using Teams for your consultation, but I think these have all been ironed out. Thank you for recommending our service to other patients.