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Psychiatry-UK
2023-03-05
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Written by a NHS patient
Written by a NHS patient 5th March 2023
Overall a really good experience. Although the waiting list was a lot shorter compared to the NHS, the waiting time for both the psychiatrist appointment and the start of the titration was a bit long, but that is understandable considering the popularity of the service. Ash, my psychiatrist, was very friendly, and the appointment went smoothly with no issues. My nurse/prescriber Paul Cavanagh was also very friendly and helpful, providing very quick responses to any queries that I had.
9th March 2023
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. We are so pleased to hear that your experience has been so positive and that you have found our team friendly and responsive. Our service has become extremely popular as you have noted, but we are working hard to reduce our wait times.