Share review of Psychiatry-UK

Psychiatry-UK 2023-11-06 Person 3 5 0

I am grateful for the experience in my assessment. They were especially attentive to how I felt and responded to my feelings of distress. I am extremely grateful that as a team they were able to not only say it wasn't autism, but give me an answer and diagnose the personality disorder it actually was. I feel this wouldn't have happened if I saw an Autism only assessor/company. All PUK staff I've been in contact with throughout have been lovely and helpful. However I thoroughly dissatisfied and concerned by the lack of follow-up information, communication and / or support. I had a personality disorder diagnosed dropped on me for a disorder i didnt even know existed and i had no knowledge of. They commented how confused and unexpecting i looked when they told me during the assessment. Yet i have recieved no follow-up communications regarding what was discussed, I don't know if I was officially diagnosed or need to seek another opinion, what the follow-up support process looks like to manage the condition, and what the disorder even is!! I didn't even recieve any links to websites with information on this personality disorder. Would you just diagnose someone with cancer or heart failure and then not send them any follow-up, confirmation, or information packs on their condition? I've been left in significant distress and confusion following this assessment, and unequipped to help myself, or get help from around me as I don't know the confirmed outcome of the assessment or anything about what I was diagnosed with and help I can get. I've had to learn about my disorder from Google, as I recieved nothing from Psychistry UK which is really atrocious service and aftercare. The email outlining the follow-up process is unclear - saying the Dr will upload their notes and I'll get a letter within 5 days. 5 days of what - the assessment or the notes being uploaded? What is the time window for notes being uploaded? While I am relieved on a personal level to have a diagnosis that could be correct and I can work to improve my mental health now, the follow up has been non-existent and unprofessional, leading to further distress in the face of an unexpected and unknown diagnosis. I sincerely hope this changes and improves for future service users as I dread to think of this happening to other people, especially those who might be even more at risk.