MSI Reproductive Choices - Manchester Treatment Centre

5 Wynnstay Grove, Fallowfield, Manchester, M14 6XG 2,649 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 91 of 262
 
7th October 2020


Was quick and easy. I was so scared but felt at ease all waybthrough. Thank you for everything x

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
7th October 2020


All members of staff made me feel very welcome and looked after me fantastically. Thank you all

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
7th October 2020


Very friendly make you feel comfortable

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
7th October 2020


Hi, I didn't use Manchester - I did all this over the phone. The first person I spoke to was nice but they didn't explain I would need two consultations. So, when I had my first consultation with [name removed], I thought that was it. I felt very upset and anxious after and during my call with [name removed]. She interrupted me, she ran through everything far too fast and I felt sad and overwhelmed. I felt like I was just another name on her sheet to get through. She called the abortion a miscarriage, which I hadn't thought of before, and this was very upsetting. All in all, it was such a distressing experience I almost cancelled having another consultation. Thankfully, my consultation with Nurse [name removed] was a totally different experience. She was kind, calm and very empathic and she made me feel much better about my decision and how it would work taking the pills at home. Overall, I have had a mixed experience but I am pleased I spoke to [name removed] last. I think the first person I spoke to should have explained I would need two consultations so I could manage my expectations better. Thankyou

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Rating not given.
Nurse: Care & consideration
Recommend
Overall Care
 
6th October 2020


All of the staff, from the lady that confirmed my appointment on the phone, to the receptionists and the midwives were all so kind, supportive and non judgmental. At no point was I made to feel that my decision was wrong or what I was about to undergo was wrong. Everyone was so calm and easy to talk to and reassured me that the treatment would be ok. Couldn’t have asked for more kind and caring nurses.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
3rd October 2020


Every person who I came into contact with on the day made me feel really comfortable and at ease.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
3rd October 2020


Excellent

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
3rd October 2020


Treated with respect and proffessiolism.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
3rd October 2020


Care and consideration

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
3rd October 2020


Lovely staff treated very well very understanding

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
 
Page 91 of 262

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Manchester Treatment Centre: http://iwgc.net/eb4ja