Share review of MSI Reproductive Choices - Essex Treatment Centre

After being kept waiting for a stupid amount of time after taking tablets, I was in a lot of pain and no one checked on me, looks like theatre staff not for lunch when I was not told about. My appointment was 8.45 the women went in before me for surgery her appointment was after mine. While going through paperwork the nurse dropped my file, when she picked it up she got out then scan photos and was looking at them in front of me, taking about them and did not even attempt to hide it! The surgeon refused to give me an IUD because of ectopic, even after I explained I had successfully had one for 2 years after this, he was rude and abrupt! Over staff were great and friendly but I'm not happy with things that have happened this morning.

Call: Attentive & caring

Call: Given time

Call: Given information

Consultation: Supportive

Consultation: Information

Consultation: Involved

Counselling: Supportive

Rating not given.

Contraception: Discussion

Treatment: Dignity & respect

Treatment: Pain management

Clean facility

Nurse: Care & consideration

Surgeon: Care & consideration

Recommend

Overall care