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Written by a patient
19th December 2019


Brilliant clinic! Had breast augumentation Dr Parkash Lohana was my surgeon and Karen was my point of contact throughout my journey. I went to various clinics prior to this 1 an Dr Lohana was the only surgeon whom was interested in what I was looking for rather than what other surgeons thought they could do! Dr Lohana asked me what I was hoping to achieve in regards to size, look and how I had come to decision to have the op. Only after he got an understanding of my wishes did he explain his thoughts and explained each option available. Once picked what I would like he explained when op could be done and asked me to pick date that suited me and explained if wanted to try sizes again I only had to call and it would be arranged. On the morning of op Dr Lohana arrived and took the time to go everything discussed and put me at ease. After the op again Dr Lohana was there to ensure I was ok and comfortable. I saw Dr Lohana again an he checked implants were settling in correct position and that incisions were healing properly. I would recommend Dr Lohana to anyone considering surgery he he has a very respectful and sympathetic way about him that makes you feel comfortable throughout. From initial contact karen completely put me at ease. nothing was to much always able to answer any questions and never at any point made me uncomfortable. When it came to sizing and trying different sizes Karen totally understood what I was hoping to achieve and took time for me to try and try again numerous times and totally got that it is a daunting experience that you want to get right. Karen ensured I had pictures of before and with sizing and allowed me time at home to give my decision thought and at no point pressured me to make a decision. Karen kept me right from start to finish from cost, bras, pre op advice and aftercare. If Karen wasnt on shift I had contact with other girls including Sharyn whom were all very professional even when the request may have been unusual! Even after op when returning to the clinic the welcome was as before and nothing was too much. I would 100% recommend this clinic

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff