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Written by a patient
3rd December 2019


Extraordinarily poor aftercare. Botched eye surgery by Tamir Shoaib. Unable to get revision surgery in a time frame acceptable to me. Have lost all faith in Mr Shoaib as he is unable to keep his word about which location he will perform the surgery and he hasn’t even had he decency to contact me himself. He uses his staff as a front to field my calls. Have been in contact with Brian the clinic manager. He agreed that I could have a refund but Mr Shoaib has not agreed to this. Brian rarely return my phone calls and constantly fobs me off with excuse after excuse. Been waiting two weeks for him to call me back as he promised he would with an update. Fed up to say the least. Out of pocket and very unhappy with the results of my surgery. I would not recommend using the services of this clinic.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff