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1 2 3 4 5
Written by a private patient
14th February 2021


This is an extremely disorganised unit. Considering how quiet the unit is the staff are so slow and inefficient. A 30 minute infusion takes over 2 hours to implement as the staff are so slow, not able to work hardware and so disorganised I wonder how they would cope with more than 3 patients which is the most I’ve ever seen there. I’ve been left waiting in reception past my appointment time as after checking in have been ignored. Having been treated at the Shalbourne in Swindon there is no comparison in efficiency and care. A complete organisational disaster and extremely frustrating as a patient having to wait around long past my appointment time- very disappointing

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5