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Mr Huw Jones
2023-04-11
Person
5
5
0
Written by a patient
Written by a patient 11th April 2023
When I initially rand 111 this service was extremely helpful, caring, patient staff, I didn’t have to wait long for a call back then offered an appointment.
I was checked and prescribed antibiotics which I was even able to collect same day on a bank holiday.
Instructions were given that if did not feel any improvement over the next three days to ring 111 again, this made me feel extremely thankful for the care and kindness shown.
At this stage I don’t have any suggestions for improvement as everything went so smoothly for me .
Thank you for your help.
26th May 2023
Response from Mr Huw Jones
Thank you - please I was able to help you.