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Boots Opticians St Neots
2017-10-05
Person
2
5
0
5th October 2017
I arrived for my appointment 10mins early, advised that there was a delay of 20mins, I was actually seen by the optometrist 40mins later! I informed the reception that I was running late as I needed to return to work so should re-book, however the optometrist who was at the reception said that she was ready and it won’t take long so suggested that I came through for my eye examination. My contact lens aftercare and Eye test was rushed, which didn’t give me any confidence that I had been given the right level of attention. I am very disappointed, not to mention that I was also very late returning to work. The total time spent at Boots Opticians in St. Neots was 1hr 15mins. I will be contacting my local branch to complain and request a repeat check up.