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15th October 2017


The chesterfield branch is terrible. I booked by phone and the person on the phone took forever. We arrived and we were told there was no appointment as optometrist called in sick. No warning was given. I lost half a day at work. When we complained a sheepish apology was offered. NO confirmation or correspondence about this appointment ever came through. We then booked the Queens Road appointment through the website and that worked great. No complaints. Some of the youngers staff have dubious interpersonal skills. However, the optometrist and the senior staff are amazing.

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Clear Recommendation