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Boots Opticians Piccadilly 2017-09-19 Person 3 5 0

I failed my field of vision test, and I said to the lady that I had previously failed it on my last eye test, missing spots in the top right corner, I failed in this area again. I was asked to redo the test. Whilst being set up for a retest, the optometrist came in and whispered to the assistant "if she fails again don't worry about it she's seeing a neurologist for migraines so we'll leave it". I had come for an eye test, my neurologist is not an optometrist and I felt like I was being disregarded, especially after I'd explained the history that I had failed it previously. On the retake I failed again, missing spots in the top right. The optometrist reviewed it and disregarded the result saying that I was probably tired and lacking concentration. I left feeling let down and in doubt about the service I had received. Ive had the same issue arise twice now and to overhear what I heard and then to be told that I was tired is not what I would deem to be professional.