Boots Opticians Peterborough - Queensgate

Boots Opticians Peterborough - Queensgate 2017-10-05 Person 4 5 0

Very pleased with quality and thinness of lenses. Good frames. Unfortunately these were broken during fit adjustment. I was immediately offered a complete replacement of lenses and frame. Good service!

Boots Opticians Peterborough - Queensgate 2017-09-28 Person 1 5 0

After a cataract op on the 12th August I made an appointment specifically to see Gillian Marshall, the optician who in the past has detected a macular hole, seen me through a vitrectomy and now a cataract. When I arrived in the store I went through the usual checks and then was told I was to see a new optician, a Mrs C Hutton, stranger to me and with none of the rapport I was expecting.....no interest or empathy, just a routine test. The girls at "front of house" showed less interest in me than in themselves and rapidly relieved me of £367 for my new glasses. Later that afternoon I bought a new lawn mower for just slightly more.......a complex and sophisticated machine that will last me many years. The service I received was exemplary, the machine was delivered that very afternoon and the old one removed. I will be unlikely to return to Boots for such shabby treatment and relatively poor value and service.

Boots Opticians Peterborough - Queensgate 2017-09-28 Person 5 5 0

I would like to thank my Optometrist Zainab and the Dispensing Optomitirist George for explaining everything to me and putting my mind at ease. Zainab did the most thorough test I have ever had and she did an excellent job at putting my needs first; as someone with ongoing anxiety that is a godsend! I have a fairly high prescription in my eyes and wanted specific glasses, as I also have neurological issues George reccomended the best lenses for me, but didn't force me to have them if I couldn't afford them, I could and happily agreed. He took all the measurements carefully and took due care and attention to listening to my needs of my health but also my lifestyle (I am a cyclist; I need glasses that fit my head and will give the best around vision). Many thanks to the whole team, it really meant a lot to me!

Boots Opticians Peterborough - Queensgate 2017-09-11 Person 4 5 0

The eye test was thorough and I was not pressured into buying glasses at that moment but am happy to call back later .

Boots Opticians Peterborough - Queensgate 2017-09-10 Person 5 5 0

Have been coming here for years and am happy with all aspects of care. Good extras like half price glasses and free eye tests keep me using Boots Opticians rather than moving somewhere else.