Report this review of Boots Opticians Epsom - Ashley Centre (in Boots)
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Boots Opticians Epsom - Ashley Centre (in Boots)
2017-06-10
Person
3
5
0
10th June 2017
I went to have replacement contact lens fitted., the lenses had been waiting for 3-4 weeks as I couldn't get there earlier. I was seen late (as usual- they often keep people waiting). I was asked lots of questions which I'd already been asked in April. And irrelevant ones like 'do you just buy lenses as and when?' If optician had bothered to read notes she'd have seen I've been a customer for years, The lenses were not even the correct ones. No one had bothered to check they were the right ones, if I hadn't been collecting glasses at the same time then this would have been a completely wasted journey. Now I will have to return again next week. I work and have a family- getting time out isn't easy