Share review of Boots Opticians London - Strand

Boots Opticians London - Strand 2018-01-04 Person 5 5 0

Oh my God!!! The best service i ever got in any boots optical shop. The Boots at the Strand London branch is just a great place to go for your eye test. I started off with Kate Rowley. Oh my God. Kate is just so experienced on the job and made me feel so comfortable. I was so relaxed i didnt want to leave after she finished. She was so engaged with me and gave me all attention and service was superb. I cannot just explain this experience as i felt like a celebrity with the service i got from her. After she finished with me, she then walked me down to see Kofo. Unlike other boots i have been, they just point me over and i find my way to the next person. Kate you are such a lovely lady. Thank you. My feedback will not be complete without mentioning the service i got from Kofo. She was she welcoming and friendly. I laughed so hard you know as she didnt just treat me like a transaction but made me feel at home and comfortable too. I could see this was someone who loves her job so much and delights in helping customers. Kofo, thanks a bunch for the service....and now to Bomi, she was great as well. When she came to confirm with me my sight on the desk...she was so polite and friendly. I cannot fault the service i received from this 3 team members of the Boots optical at the Strand branch of London. They all made me not only smile but laugh and this made my day. I will always go to this branch from now on as my experience in other boots nearly made me change my mind over a year ago...but i am happy this 3 team members turned around that experience positively for me. I can go on and on. i cannot fault the service i received in any way. Thanks Kate, Kofo and Bomi. Thanks for the celebrity service i got.