Boots Opticians Leicester - Gallowtree Gate

Boots Opticians Leicester - Gallowtree Gate 2017-03-10 Person 5 5 0

Very thorough and easy to get to, well satisfied with the service received, particularly with the text messages due to my poor hearing.

Boots Opticians Leicester - Gallowtree Gate 2017-03-09 Person 5 5 0

I have used the Optical department of these Boots store for over 10 years and have always received excellent care from this team. I have received particularly good care from Meera Pancholi. I recommend this department to all my friends and family.

Boots Opticians Leicester - Gallowtree Gate 2017-03-08 Person 5 5 0

Absolutely impressed with my appointment - was not expecting as it was relaxing and professional like a dentist or doctor, not a salesmen. Was told my vision was great (opposite to my experience at Specsavers where they insisted something was wrong so I bought glasses). 10/10 - Thankyou Sunam and Ruparelia !.

Boots Opticians Leicester - Gallowtree Gate 2017-03-02 Person 5 5 0

Very good thanks again for top quality of service.

Boots Opticians Leicester - Gallowtree Gate 2017-02-22 Person 2 5 0

Due to parking with two children, I arrived under 10 minutes late, I appreciate I shouldn't have been late but I had planned the day and I am a regular customer and the service I received wasn't very courteous. I was told that I could wait 25 minutes to see if the next appointment showed up, as they had to allow 10minutes for being late. I asked why I wasn't given 10minutes and the staff told me that it was because it was a child's appointment, which I don't think is very fair as I wasn't given that 10minute allowance. The staff didn't make an effort to help and they were very dismissive of me. I want to thank boots for the service they have provided in the past but me and my family won't be returning as I feel very upset and disappointed at the service I was provided.