Boots Opticians Ipswich - Upper Brook Street

Boots Opticians Ipswich - Upper Brook Street 2016-09-04 Person 5 5 0

Very polite, helpful and patient staff! Excellent customer service! My endless questions and language barrier was NOT a problem! Thank you very much!

Boots Opticians Ipswich - Upper Brook Street 2016-09-02 Person 5 5 0

The booking system gave me an option of which branch I wanted my appointment at, but booked me at the other branch, and this was not made clear in the text message I received. But the staff at the first place I went to were very helpful in finding out what had happened.

Boots Opticians Ipswich - Upper Brook Street 2016-08-31 Person 4 5 0

My name was misspelled so the prescription had to be rewritten. The staff were helpful and friendly and the advice given was good.

Boots Opticians Ipswich - Upper Brook Street 2016-08-29 Person 4 5 0

I visited Boots Optician at Upper Brook Street, Ipswich on 2016-08-22 with a view to changing my contact lens prescription, to include a multi-focal prescription. I had previously been supplied with a trial set by Pritesh, but on this visit my trial review was with Declan. All of the staff (from reception to checkout) were extremely professional, and in particular Declan, who was very proficient at assessing next steps, which required issuing another trial set because the initial set did not have a strong enough prescription. In addition to the multi-focal contact lens, I also brought along my existing spectacles to have the arms adjusted to prevent them falling off the bridge of my nose, and the adjustment was better than expected. I left the shop that day, having had a great customer experience, and I was very happy.

Boots Opticians Ipswich - Upper Brook Street 2016-08-26 Person 5 5 0

All absolutely fine, very polite, helpful & efficient.