Boots Opticians Ipswich - Upper Brook Street 2017-12-06 Person 3 5 0

I visited the Optometrist who told me I had various problems that had started with my eyes, one of which will gradually get worse through the years, and not offering any way of solving or improving it, and left feeling frightened of slowly losing my sight. She was quite abrupt and matter of fact about it, and obviously very busy writing all the details down as well as going on the computer, not having the time to spend discussing it with me. A few months later I had a fright with strange lights etc in one eye, so I phoned Boots Dolland and Aitchinson with whom I have bought many pairs of glasses and had my eye tests with for years, only to find they could not see me, and I should phone all other Opticians to see if they could fit me in urgently, or go to A & E! I went to A&E where I was seen but told to go to the Optician next time and be referred by them!!! I contacted Boots later and was told they would get back to me - that never happened either!!