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Boots Opticians Canterbury
2017-08-31
Person
3
5
0
31st August 2017
The Canterbury boots team are very friendly and professional. They do their best to help you with everything and are extremely chatty and nice.
however, the whole system is completely disorganised. For one the boots reward scheme website is a complete tragedy. How can such a big company be operating such a slow and useless website. Even the staff are always apologising for the system running slowly- SORT IF OUT BOOTS.
Furthermore, after many attempts North road boots Brighton failed to transfer me over to the Canterbury whitefriars after I moved. I'd also like to add that it has been a long and inconvenient experience waiting for the Canterbury team to find my records/for the Brighton team to send it over.
These concerns have been enough to make me consider changing opticians, despite the friendly service and good prices.