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Boots Opticians Bedford
2017-02-05
Person
2
5
0
5th February 2017
Disagreement with staff over voucher use. Optometrist unaware of scheme. Told I couldn't use voucher, left store only to be telephoned within 10 mins and advised staff were wrong. Boots glasses selected. 3 weeks later, no glasses & despite promised follow up phone calls, I had to chase. Voicemail left on my phone last Thursday that my glasses are expected any day now. Still nothing. I won't be using boots again.