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Boots Opticians Bedford
2016-09-19
Person
3
5
0
19th September 2016
No problems with care from Boots .Bedford branch.
What should be improved is the national booking system. I received a letter prompting me to book an appointment and did so on line. Three days later I received an email saying that Boots were unable to deal with my booking and that it would take at least another two days. The alternative was to phone which I did and booked my appointment after a 15minute wait listening to music.