Boots Opticians Bedford - Harpur Centre

Boots Opticians Bedford - Harpur Centre 2017-10-19 Person 5 5 0

Extremely efficient and helpful staff. Didn't feel rushed at all and all the staff gave advice when asked. Very friendly and would definitely recommend Boots Opticians to others.

Boots Opticians Bedford - Harpur Centre 2017-10-15 Person 2 5 0

I went for a contact lens check as I received a letter in the post to say it was overdue and I would no longer receive my contact lenses to my home address. I had arranged an eye check at Bedford opticians some months back and when I arrived I was sent away as I was told it wasn’t due - why did they let me book it in the first placethen?! On leaving my contact lens check with a toddler, I realised I should have checked with Boots that my contact lenses would now go to home... so I called the store and spoke to someone who said, No, they wouldn’t be because now my eye check was overdue and she had no idea why that hadn’t been picked up during my contact lens check. So then I had to make another appt to come back to town with a toddler for a second appt that I’d been sent away from the first time around. I would leave Boots opticians if it didn’t involve lots of hassle and paperwork. Not impressed with the Bedford Boots opticians in any respect.

Boots Opticians Bedford - Harpur Centre 2017-10-15 Person 5 5 0

very helpful in choosing my frames,explained in detail everything along the way.

Boots Opticians Bedford - Harpur Centre 2017-10-13 Person 4 5 0

Received good care, thanks

Boots Opticians Bedford - Harpur Centre 2017-10-12 Person 5 5 0

Not having had an eye test for a number of years I was most impressed with the equipment used by Boots and their staff; from the receptionist, optometrist to the dispenser. Gags the optometrist whilst being very professional was also very patient and did not rush the test, always taking time to explain what the various tests were for and giving me ample time to respond. The process of choosing frames for my glasses was made a lot easier by Emma who patiently helped me first choose likely frames an then to discard the ones which were not suitable. The attention to detail made me feel a valued customer.