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It's been really helpful to be in contact with this nurse via Whats App as well as speaking on the phone, as I have been able to send photos of my difficulty and she has been able to advise and recommend products to try. This has been a lot more convenient and less embarrassing than attending an appointment in person. She has been friendly and helpful and proactive in sending me samples to try and solve my problem.
Thank you very much for taking the time to write this. I am so glad I have been able to help in this way. Please do contact me again if I can help further.