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Fiona Holtham
2022-01-28
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 28th January 2022
I have had the major surgery of Abdo Perineal Resection on 3rd December 2019. So my feedback is all the more exceptional in the context of care being provided approaching Christmas and New year period, as well as ongoing Covid prevention demands.
Fiona had prompt referral from the hospital stoma nurse as I was discharged home. From then on I have been totally supported by Fiona on this new and challenging task of coping with my permenant colostomy. I had telephone contact directly, and regularly planned calls, as well as 2 home visits. We have now agreed as I'm adapting to my stoma care routine, Fiona will continue review and support in her clinic.
In summary Fiona has helped me with her knowledge, skill, empathy, professionalism and caring approach. Her support has also extended to my husband also, which means a lot.