Share review of Ysbyty Gwynedd

Ysbyty Gwynedd 2016-10-31 Person 5 5 0

I would like to write a review of my experience of the CCU at Ysbyty Gwynedd in Bangor. My admission to hospital was, to say the least, a shock, having taken ill while attempting to walk up Snowdon. However, the care I received was first rate and I would like to thank everyone involved in my care.The nursing staff were always friendly, yet thorough in every aspect of their work. Nurses introduced themselves, explained procedures and went out of their way to make me feel comfortable and relaxed. I don't feel I can mention any single person, as they were all amazing. Handovers at the start of a new shift seemed to be thorough, as everyone was well informed as to my condition. Dr Hanna was truly lovely, and reassuring. I felt he had a genuine interest in me as a person, and while his warm, quirky manner put me at ease, I had the impression that he is a skilled and knowledgable doctor. I would like to thank Dr Toby Wooley, who prepared my discharge notes at the end of his busy shift. Not only was I taken care of brilliantly, but so were my family. My 10 year old daughter was very upset to begin with, but the nurses were kind and flexible with visiting, which made a huge difference. Thank you to Gill, who took time to speak to my daughter about my stay in hospital. I was discharged with all the relevant paperwork to give to my local doctors in Devon, and copies for myself. As much as possible, the nurses explained what would happen on my return home. I would like to thank you all once more for your invaluable help, and send you my warmest wishes. Thank you: you do a great job!