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Ysbyty Gwynedd 2015-09-25 Person 1 5 0

My 90 year old mother fell in her care home and fractured her hip and shoulder. My mother has slight dementia but capacity to make decisions about her own care. Whilst on HDU she was well cared for but once she was moved onto Conwy Ward her her has been abysmal. On our first visit to her on the ward she had been put to sit in a chair despite saying she wanted to remain in bed (she had been bed bound prior to her fall), she was rocking back and forth in pain and the bell was out of her reach so couldn't ring for help. She crying in pain wishing God would let her die. On the board above her bed it stated her bp was to be taken from her left arm; the one that was broken. She was given an egg sandwich and chips for lunch despite been on a textured diet as she has swallowing difficulties. What more can I say so far her care has been well below acceptable minimum standard.