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Written by a carer
18th July 2016


The waiting time for my childs appointment in fracture clinic ran over 1 hour 30 minutes before being given told the clinic was running late. Which was already obvious. No reason was given for the delays or for how much longer we would be expected to wait. Poor communication by the the clinic as a whole. I more than appreciate emergencies can delay things but on this occasion this was not the case. Disappointing service indeed.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff