Report this review of Ysbyty Gwynedd

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
5th May 2016


I recent went to YG on a Saturday evening after experiencing extream abdominal pain. I was in A&E for 4 hour before being admitted to Ogwen ward where I was put in a room and told I would be there until a scan on Tuesday. For the next 2 1/2 Days I was left in a room with no visits from any doctors, just being given morphine and other painkillers ...which I often had to ask for as no one was checking! I had my scan on Tuesday was told as this and my bloods were fine i was to go home. I then on Wednesday experienced more pain so today ...Thursday... visited my GP who referred me back to Ogwen ward and said they should do more investigations like a CT scan. I have just spend 4 hours back up there and as before as my bloods are ok have been sent home and told that if my GP wants a CT scan he should send me for one. As the pain comes and goes I should just go back to a&e when it gets bad again! I have seen a DR for all of 10mins the whole time I've been there and they are basing everythingon blood tests. I cant see how this practice of going back to a&e and undermining the GP is valuable use of NHS resources. I was shocked at the lack of compassion and attention by senior staff ...which had the time to stand around chatting about their weekend break to London and picking up new cars! I have not been to hospital before and at all costs will be avoiding it again due to the lack of empathy, clarity and consistency. ..you should not base all diagnosis on blood tests! lets hope my GP can help!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff