Ysbyty Gwynedd 2017-02-11 Person 2 5 0

I've had a few encounters with this hospital. Waiting times are always long as expected. One time I came in with severe stomach pain, waited over an hour in a and e to be seen. Once seen I then had to wait for a bed in a and e. Then I waited to be discharged and at 11pm they told me I wasn't being discharged I was being kept over night. Some 6 hours later than when I first came in at 4pm. I'd had friends come to make sure I was alright, but no one thought to tell me I was staying so they could bring me spare clothes despite me asking a good few times when I was leaving. Then every day after that for five days I was told I could go home tomorrow and tomorrow and so on until the day came and I was kicked out of my bed as it was needed for someone else and had to sit on a chair for an hour to wait to be discharged. Another experience involved coming in with a friend who had cut themselves and was in need of stitches. We came in at 4am and waited until 9am to get them stitches. No one else was waiting in a and e until 7am when two people came in. They then got seen before us, all the while we were told 'your friend is next' meanwhile he was bleeding through bandages with exposed bone. I understand hospital staff work incredibly hard and are always rushed off their feet. But I feel like there's no excuse to leave people waiting without a clue so long, especially when all they need to do is be honest and just tell you as a waiting patient what's happening.