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Written by a carer
2nd December 2015


The nursing team were great, could not have been better. Nurses turned up 4 days after death to wash wife! No one told them. McMillan nurse showed up 1 day then went on Haf. No further info obtained, a waste of two and very upsetting. Doc told my wife nothing they could do for her. Might have wanted me first. Put of hours doc told me few days not who and shocked that journey, doc had not visited and arranged to me.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time