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Written by a carer
23rd January 2015


Unfortunately my mother was diagnosed as remind 11/3/14 the condition was diagnosed as "rampant disease progression" by Velindre C.C and she was given "months 4 that to live" her condition deteriorated rapidly when I rang to help she needed admission. I was told they only took complex cases. She had to go into social despite totally in appropriate-they weren't equipped to deal with her. Her pain medication and side effects were not managed at all palliative care!!!!

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time