Wokingham Community Hospital

Wokingham Community Hospital 2023-02-10 Person 3 5 0

Just felt it was a normal telephone conversation and was not given the right thing for me, as requested I can't do CBT, it dose not work for me

Listen to the client

Wokingham Community Hospital 2023-02-10 Person 5 5 0

I was very surprised how much it all helped. My supporter was really helpful and the advice seemed odd to start with, but seemed very much more like good senese and related to my professional experience in very solid ways. That was the key I think. I started to think more about how to help myself in ways I had helped my team. It was a great learning and fixing experience.

I don't think things needed any changes.

Wokingham Community Hospital 2023-02-10 Person 5 5 0

[name removed] has changed my life. She got me thinking about and understanding things in a way I never have before. She’s completely changed my outlook on living and in how I view and treat myself. She has made my relationships with others easier and more positive. She has made my relationship with food and cooking more positive. Everyone around me has noticed a huge difference in how I am in myself with regards to mood and confidence. I wish I had met her years ago as my life would have been a lot easier.

Nothing

Wokingham Community Hospital 2023-02-10 Person 4 5 0

I felt listened too and in control of my sessions

Besides focusing on the issue with some of the techniques being able to do them outside the session room with my therapist

Wokingham Community Hospital 2023-02-10 Person 4 5 0

The counsellor was excellent, the advice given was spot on and the one CBT activity that just didn't work for me she was happy to just leave. I think [name removed] is still training - I couldn't think of anything she could do differently.

Partway through my course of treatment the counsellor realised that my anxiety was probably wider than Health anxiety and we were going to work on Generalised Anxiety - her supervisor would not allow this and I was told I had to stop and then re-refer if needed. For someone with anxiety this is really not good. This triggered a further anxiety issue that I could not speak with anyone around so I stopped sessions immediately. I am not impressed and as a result of this will not be recommending TT to anyone.

Wokingham Community Hospital 2023-02-10 Person 5 5 0

[name removed] the therapist I had was just brilliant. He knew his stuff and taught me lots of techniques to help cope with my anxiety. The video call worked really well too. Thank you so very much, I am extremely grateful to Talking Therapies for the support I had to deal with my anxiety. It’s s great resource for anyone struggling with their mental health, we are very lucky to face it available on the NHS.

No I cannot fault it all.

Wokingham Community Hospital 2023-02-10 Person 5 5 0

I received all the help & support I required to come to terms with the grief of loosing mt parents & my mother-in-law in the 1st year of the Covid pandemic. It was more devastating than I realised at the time and hit me hard the following year. Still makes me so sad remembering but at least I feel I'm moving on with life.

Can't think of anything as I felt so supported, listened to and understood.

Wokingham Community Hospital 2023-02-10 Person 1 5 0

I was passed from pillar to post for for almost 9 months. I was ignored for 4 months. In August I requested for Talking Therapies to release me back to Common Point of Entry because they couldn't help me and they completely ignored my request. After telling something incredibly personal to my counsellor and explaining that my biggest issue I have had is being left for weeks or months on end she decided it was best to book my next appointment for 8 weeks out. I told her I wasn't comfortable with this and would really prefer a sooner appointment because of what I had just disclosed to her. I got extremely upset and instead of changing the next appointment she ended the current appointment. I contacted both my GP and CPE who also tried to remove me from TT but they were unsuccessful. 1 day before my September appointment it was cancelled due to 'illness'. I again phoned TT and requested to be released back to CPE instead TT swapped me to a different counsellor and made me wait until November for an appointment. 2 weeks after my cancelled appointment I was doing my Motorbike CBT and had an accident resulting in a complete tear in my ACL and a tear in my meniscus. I still cannot walk! Dealing with my GP a lot more because of my knee and telling them how useless TT has been they referred me to MHICS in November/December. I had 4 sessions with my new counsellor with the last being early December. Having explained to her how hard it is for me over Christmas. I got no response from her about booking another session to help me. I sent an email at the end of January and she wanted to call me. Having previously lied to me and gaslighted me in our sessions I wanted her to write it in an email. Instead I got a discharge email from Talking Therapies. Talking Therapies wasted my time for over 6 months when they should have discharged me when I asked!

Actually listen to what patients are saying and stop gaslighting patients!

Wokingham Community Hospital 2023-02-10 Person 4 5 0

n/a

To be honest there was too much reading, videos and questions. Thats not how I imagined therapy to be and I unfortunately did not gel with the format

Wokingham Community Hospital 2023-02-10 Person 2 5 0

none of the questions to me I felt were particular to my situation all seemed to be guided to me either hurting myself or someone else which of course I was not minded to in any way. The conclusion from the therapist was that I was suffering from some sort of grieving which I believe was not the case at all.. I had actually suffered a near death experience in hospital during october last year which seemed to leave me with some issues which I don't think were uncovered to the way I could understand, over the phone is clearly not the same as a face to face meeting where more of an understanding could be manifested. I was left thinking there would be a follow up call or even a meeting to examine more closely but that was not going to be the case, so I'm un resolved.

perhaps pay more attention to the patients needs