Reviews
Reviews
The visit was quite problematic.
The way the service is organised does not work very well and is problematic.
Evasive Staff Nurse, medicines left out of reach.
Too slow to notice an infected would.
Lacadasical care.
Cleanliness of wounds etc atrocious
Thank you so much Nat for being my incredible physiotherapist your knowledge, expertise enthusiasm and dedication, and encouragement , positive attitude and patience have made each of the sessions fun and adventurous even when the exercises were challenging.
You have truly been game changing in my recovery and I’m so grateful for the progress we made together, .
You have inspired me to push through challenges and thrive for progress every step of the way .
Thank you for being outstanding physiotherapist !
I wouldn’t be able to do it without your support Nat!
Bell answered quickly. Physio is very good.
Team were unaware Husband could not chew food, not informed in hand over from hospital. Once the wife had informed them they were very good.
Staff - respectful and helpful.
Everything I have asked for they have done, good heart and very kind. Seen to it and sorted it.
First stay in hospital opened eyes to what good service is. Kept informed of future home care needs. Food is excellent better than expected.
My cancer spread to my lymph nodes because the lump I reported to the doctor on admission to Woking Community Hospital was not reported to anyone else or recorded in the patient notes. After discharge, I rang the local acute hospital to see where I was on the waiting list. The lump has not been reported and a referral had not been made. As a direct result of not reporting this lump and not referring me to the local acute hospital, my cancer spread further and I needed a much more radical surgery, with the excision of nearly 20 lymph nodes. My ten year survival rate estimate is poor. My prognosis is not great. My complaint was shrugged off as the doctor who admitted me claimed she didn’t remember our conversation. It’s easy to get away with matters when most patients are elderly, deaf, blind and / or confused. The problem in my case was that the discharge from the acute hospital to WCH is done so quickly nobody is available to be your witness. If your relative is admitted, check everything, ask questions and ask to speak to senior staff on at least a weekly basis. Conversations with doctors and social workers should include someone else who can be the patient’s advocate and witness in this facility.
Very good sessions with Ali and Claire the physiotherapists. Making a difference.