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West Valley Hospital
2021-02-24
Person
4
5
0
24th February 2021
I experienced a lapse in service where I had to follow up with my care rather than the hospital providing the information as discussed. Still, the staff the nursing team were excellent and made the experience enjoyable. I would definitely recommend this hospital.
25th February 2021
Response from West Valley Hospital
Thank you for your feedback. I am sorry to hear that you did not receive all of the information that you required. I would be very happy to discuss this with you to see where we can improve things. Very glad that our staff here made your stay enjoyable and that you would still recommend us. Kind regards, Gael Ogunyemi, Hospital Director.