Share review of West Berkshire Community Hospital

West Berkshire Community Hospital 2022-08-10 Person 5 5 0

I was hugely impressed by this well organised and efficient hospital. From entering where I spoke to the receptionist on the confusing instructions on paying for the parking to the processing through the physiotherapy department I saw nothing but an efficiently well run organisation with staff who were clearly on top of their job. The physiotherapist was excellent she carried out the necessary tests to discover the extent of my troubles and then gave straightforward advice on how things could be improved with the exercises she gave me. I have a further appointment in six weeks and I am clear that if I have not done the exercises there will be little difference and I will have been waisting my time and everyone else’s. This is exactly what we need to hear from an overstretched and much abused NHS. What an excellent facility this and we are so lucky to have it.

My only issue is the parking notices. It is confusing to be told you pay as you leave when normally you clock in and receive a ticket. The instructions might include that the car registration is recorded on entry and no paperwork is required. But it is not a huge issue as once visited the system is remembered. Otherwise a most impressive and efficient hospital