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19th August 2022


Physiotherapist [name removed], knowledgeable and understanding. At the same time was able to motivate me to do more eg running. Was impressed that instead of just a chat and then given some exercises [name removed] took time to assess what was going on with my knee.

Suggested improvements
No text or email to confirm follow up appointments. I had made a mistake when entering date of next appointment but wasn’t able to check as no receptionist on Thatcham hospital desk. However I was able to check with MSK central admin.





White British/ Mixed race South African


Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience