West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,649 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 251 of 265
 
Review of MSK Physiotherapy - WBCH
11th July 2022


Good care Friendly service

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
10th July 2022


Everything about the appointment was perfectly satisfactory. See

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
9th July 2022


I was taken on time, the physio was thorough in her history taking and her instructions on what to do till our next appointment were clear. She also made sure I had realistic expectations of the outcome of my time with her. Reception was efficient

Suggested improvements
No suggestions

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
8th July 2022


[name removed] was attentive, thorough and was always fully prepared for my sessions.

Suggested improvements
Better IT for remote sessions

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
8th July 2022


Felt confident it would help me get better.

Suggested improvements
Nothing better

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
8th July 2022


Generally a good experience.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
8th July 2022


The service I was given was excellent and I cannot fault anything.

Suggested improvements
Nothing - all very good.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
7th July 2022


Cannot fault any aspect of staff/treatment, especially the advice and information given

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
7th July 2022


I was listened to and treated with respect.

Suggested improvements
There was nothing that could be done better.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
7th July 2022


[name removed] is an amazing physiotherapist. Kind. Considerate. Empathic. Professional and extremely knowledgable. She was able to reassure me in on concerns that my Gp just dismissed as 'pain I would have to live with' to show me pra tical ways to gently regain my strength to live with significantly reduced pain and the ability to walk again. Thank you for enabling me to have access to this a. Amazing service and support.

Suggested improvements
Before I got access to [name removed] and the physiotherapy support and the counsel from the I tevrated spine pain team, Theale GP surgery administration were very unkind and resistant to helping me! Even though I was in so much pain I was unable to look after myself and my son, unable to walk or work. [name removed] and indeed all the staff at Thatcham Hospital physiotherapy team respect my views, hear my concerns and help me to recover. Thank you for listening and helping me to get better.

Staff
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Involvement
Ease and Accessibility
Facilities
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Page 251 of 265
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez