West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,638 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of MSK Physiotherapy - WBCH
15th May 2024


I had good care

Suggested improvements
Not at this time

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
15th May 2024


My physiotherapist, [name removed], was fantastic. She was very knowledgeable and very thorough in her assessment. She gave me a bespoke exercise plan to help with my limited mobility and after 6 months, I’d made sufficient progress to be discharged.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
15th May 2024


Because it is true.

Suggested improvements
Bent over backwards to help you.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
15th May 2024


Because I was asked

Suggested improvements
N/A

Staff
Safety
Listened to
Information
Involvement
Rating not given.
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
15th May 2024


I feel this was the truth

Suggested improvements
No

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
15th May 2024


Think it is a good hospital

Suggested improvements
Showers have problems draining the water, nurses need to put towels round. A separate cubicle with a chai might be better. Would prefer to have a podiatrist visiting weekly similar to the hairdresser that a patient could pay for. Physiotherapy only offered Monday to Friday, nothing at the weekend unlike RBH.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Phlebotomy Service
15th May 2024


Always helpful staff with a friendly smile

Suggested improvements
I can’t think of anything

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
15th May 2024


Very lovely greeting from receptionist, everything explained and all questions answered. Nurse who took care of me explained everything and was very lovely natured and made me feel very comfortable. Great service all round, thank you for such a pleasant visit

Suggested improvements
Great overall can’t fault so no improvements to recommend

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
14th May 2024


Fantastic care from [name removed], very thorough in examination and obtaining history of making issues. Thoughtful, kind and unassuming approach, felt very comfortable working with him and he gave full explanations as to care plan, identifying why I had pain and a plan to make it better. A credit to the Department and the NHS too!! Thank you [name removed]

Suggested improvements
Temperature bit warm in the treatment room areas. Toilets in main corridor not very clean

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
14th May 2024


Good listening skills Patient

Suggested improvements
Nothing very happy

Staff
Safe
Listening
Information
Involvement
Experience
 
 
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez