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23rd April 2024


Struggled settling in at first and felt like communication was lacking. However, now more settled I find staff very kind, and mostly understanding of a very complex illness.

Suggested improvements
Initially more support on admission as it was an extremely stressful period and I didn’t want to be in hospital. I felt communication with the MDT was lacking initially and introductions as had to wait till my CTM, however when you’re distressed and admitted on Tuesday that can feel a long time to wait.

Listened to
Involvement
Communication
Staff
Satisfied with service
Condition Understanding
Support
Meeting needs
FFT Experience