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Written by a patient
14th January 2018


Good: Regular day staff very good. Facilities our needs, despite being incredibly busy. Food excellent. En-suite own privacy great. Need to be improved. White boards need updating daily. Every shower/Bath I have had has either been very cold or lukewarm. (old part of the building). My room has been cleaned once in 7 days. Bathroom at the very end is very messy state, dirty, water everything unclean. Need to allocate a member of staff for smokers, people have been waiting.

Recommend
Dignity/Respect
Involvement
Information
Staff