Warneford Hospital

Warneford Hospital 2024-06-01 Person 5 5 0

Everything thing

Very very good care

Warneford Hospital 2024-06-01 Person 2 5 0

After becoming stable and medication and future medication and support was discussed I feel a lot better and more confident in the service offered

A lot of difficulty receiving escorted leave and had to wait between 1.5- 4 hrs too be accompanied only got maybe 2 15 minutes escorted leave when intitiled too 4 I found this very frustrating and controlling Maybe volunteers could be used too accommodate people’s needs on first admission and escorted leave this would take the pressure of staff when needed and you are short staffed and stop patients becoming stressed and volatile To 4

Warneford Hospital 2024-05-28 Person 4 5 0

Good

Nothing

Warneford Hospital 2024-05-25 Person 4 5 0

Because all the regular have been so amazing and so kind but the agency are awful and I feel so unsafe with them.

Not have so many agency staff

Warneford Hospital 2024-05-23 Person 4 5 0

The only reason for 4 stars in some of the categories are due to agency staff not being adequately knowledgeable or prepared to undertake their roles.

Not send blanket emails

Warneford Hospital 2024-05-23 Person 4 5 0

Open, honest and supportive team.

Nil

Warneford Hospital 2024-05-23 Person 3 5 0

We believe our child received good care, however they didn't want to be in hospital, so probably didn't feel the care was good - but this is linked to their mental illness, not the level of service provided.

Communication. We aren't always clear what is happening or when. We were sometimes told we'd be contacted about various things, e.g. home leave, but this contact didn't happen consistently. We were told we could always talk to staff when visiting/collecting our child, but staff are (understandably) busy and never look like they would welcome being asked for feedback.

Warneford Hospital 2024-05-23 Person 5 5 0

My child is receiving really good care at Highfield. Thank you very much for your support.

I am not sure at the moment.

Warneford Hospital 2024-05-23 Person 3 5 0

Warneford Hospital 2024-05-23 Person 4 5 0

Staff

Idk