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Written by a NHS patient
31st October 2023


Don’t bother to phone them, the system is stuck inn1964, you have NO IDEA where you are in the queue, you could be number 3 or 437. Dreadful, inexcusable, and totally unprofessional. And it never gets dealt with. Welcome to waiting 45 minutes before hanging up

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe