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Written by a private patient
3rd August 2021


Decided on the Vein Centre for my lumpy leg treatment as the veins were making me miserable. Chose them because all the do is veins so I felt that the doctors would be real specialists. I had a WhatsApp consultation first where there was opportunity to ask questions and then sent in photographs of my veins. I was then given plenty of information before I had to decide whether to go ahead. As my treatment seemed quite straightforward, I was booked in for a face-to-face consultation and same day treatment. Dr Wijesinghe was brilliant - very attentive and interested and I did not feel rushed or pressurised to go ahead. His assistant Nurse Emily was fabulous and between the pair of them, made the whole procedure a lot less uncomfortable than it could have been. Both very friendly and down to earth and I felt like they really cared about treating me. They gave me plenty of advice. Their fabulous receptionist, Anne-Marie, was brilliant too and put me at ease straight away - lovely to talk to. The procedure was uncomfortable but very bearable although the pain a few days afterwards was more than I was expecting. However, it passed and now I have lump-free legs. My follow-up appointment was also very professional and friendly without the need for any further treatment and, as promised, I was seen by the same people. Their promise of set prices is also true, so no surprise bills. Would thoroughly recommend.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe