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Written by a patient
31st August 2017


I received my first treatment in October 2016, EVLA plus extra foam in an extra large vein, the treatment I had was virtually painless, and was made to feel at ease by all of the team, and I was out within an hour. the follow up treatment was again totally painfree. Four months after, I found I still had several pronounced ("soft and squidgy") veins so paid to have an extra treatment of foam, at £360. In all the treatment cost around £3000. 10months on from the first treatment I do still have some staining (looks like bruises) but it is going, very slowly. My legs are considerably better and I hardly ever get cramp now.., but would I wear shorts? - well probably not, there are still veins that either haven't been treated and/or have appeared since treatment. So the result isn't as good as I had first hoped for. Also, in the interest of improving service, I did feel a phone call or even email a week after treatment would be a nice personal touch, just to put at ease those twinges etc, yes, its all in the paperwork, but it would of been nice to have a follow up courtesy call, after all we are choosing to pay for the service.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff